One membership, every location in the network
A member has a home location for their address and daily access, and can plan a visit to any other site in the group from the portal or the app. Notice periods and day rates are set by the franchise, visitor caps by each location, and every visit records what the host is owed.
Why this is harder than it looks
In a franchise, the two locations are not the same company.
A visit is one operator's member consuming another operator's space. Somebody is owed something, and both sides need to agree what.
The host needs to recognise the visitor at the door without being able to read the home operator's records. Those are a competitor's customer list.
The location that everyone wants to visit is the one that fills first. Without a cap, a membership sold elsewhere degrades the experience of the members who pay for that site.
How a visit works
Pick a location
Every site in the group is listed in the portal and the app, with its address and what it offers.
Plan a day
The group sets how much notice is needed. Where the host has room and the notice is met, the visit confirms itself.
Host desk sees it
Name, company and home location appear on the host's visitor list — carried on the visit, not read from another operator's database.
Settlement recorded
The visit stores the day-rate value owed between the two operators, visible to both.
- Whether network access is on at all
- How much notice a visit needs
- The day rate operators settle at
- Which plans carry the entitlement
- Its own daily cap on visiting members
- Whether a visit needs the desk to approve it
- Its own hours, inventory and house rules
A visiting member cannot book a meeting room at the host location, and the monthly settlement run that turns recorded visit values into an invoice between operators is still to come. Both need money to move between two independently owned businesses, which is worth getting right rather than quickly. Today network access is drop-in workspace.
Network access questions
What is network access in coworking?
A membership sold at one location that can be used at others in the same brand or franchise. The member keeps a home location for their mailing address and daily access, and drops in elsewhere when they travel. It is the main thing a multi-location brand can sell that an independent space cannot.
How does a member use another location?
They open the portal or the app, see every location in the group, and plan a visit for a date. Where the host has capacity and the group's notice period is met, the visit confirms itself; otherwise the host desk approves it. On the day they appear on the host's front-desk list.
How do you stop one site being swamped?
Each location sets its own daily cap on visiting members, enforced in the database rather than by a rule someone remembers. Once a day is full, further visits for that date are refused at the point of booking — so a membership sold in one city cannot quietly fill a desirable site in another.
Does the host location see the visitor's member record?
No, and that is deliberate. In a franchise each location is a separate legal entity, so the host must not be able to read another operator's member list. The visit itself carries the visitor's name, company and home location as a snapshot, which is all the front desk needs and nothing more.
Can a visiting member book a meeting room at the host location?
Not yet. Booking a room means credits and money crossing between two independently owned businesses — whose credits are spent, who invoices, what the host charges the home operator — and we would rather ship that properly than approximately. Today network access is drop-in workspace, which is what the brochure of most networks actually promises.
How do operators settle up with each other?
The group sets a day rate, and every confirmed visit records a settlement value against it. Those values are captured per visit and visible to both sides, ready to be netted off between operators. The monthly settlement run that turns them into an invoice is on our roadmap and is marked as such.
Is network access on by default?
No. It is off until a group turns it on, and then only members whose plan carries the network-access entitlement can use it. That lets you sell it as the upgrade it usually is, rather than giving the whole network away with the cheapest plan in it.
See it across two of your locations
Thirty minutes. We will set up a group, turn network access on, and walk a member from one site to another.