Three tiers of tenancy, one source of truth
Floorplate360 is multi-tenant from the ground up. An operator can run one building or twenty; each location keeps its own brand, inventory, and landlord.
Floorplate360 itself. Billing for operators, feature flags, integrations catalog, uptime. You never see this layer.
Your company — for example Seagate Works LLC. Owns plans, staff logins, payment account, and reporting across every location.
A physical building. Its own brand, domain, floor plan, inventory, rate card, landlord portal, and room displays.
A person or company with a plan at a location. Sees only their location's portal under that location's brand.
Data is isolated per operator; every query is scoped by operator and location. A landlord's login is scoped to a single location and is read-only.
A day in the life of a booking
What happens when a member books Conference room B for 2:00 pm.
Member taps a slot
The portal checks plan credits, buffer times, and conflicts, then confirms. Overage is priced from the plan's rate card.
Everything updates
The room display flips to "Next: 2:00 pm", the member's calendar gets an invite, and the door schedule adds the window.
Display counts down
At 2:00 the TV shows the meeting, the company, and time remaining. Guests can check in by QR at the front desk.
Revenue lands
Credits are deducted or overage is added to the next invoice. The landlord statement picks it up as room revenue.
Money flow
From a member's card to the owner's statement without a spreadsheet in between.
Stripe charges the card or ACH on the invoice date. Failed payments retry on a schedule.
Office, desk, hot desk, virtual office, rooms, parking, mail services, signage — each its own line.
Processing fees, refunds, and whatever your lease defines as allowable operating deductions.
Owner share computed per the lease formula, posted to the landlord portal, and exported to QuickBooks.
What the member never sees
The portal, emails, invoices, and room displays carry the location's brand and domain.
Unless you enable a shared network plan, a member of one building has no view into another.
Owners see occupancy and revenue by unit, never a member's name, card, or mail.
Under the hood
- Postgres with row-level security scoped by operator and location
- Custom domains with automatic TLS per location
- Real-time updates to portals and displays over websockets
- REST API and webhooks on every plan; SSO on Portfolio
- Card data never touches our servers (Stripe-hosted)
- Mail scans and ID documents encrypted at rest with per-operator keys
- Daily backups, 30-day retention, export everything any time
- Room display URLs use per-device tokens that can be revoked
Ready to set up a location?
Most operators are live in five working days. The setup guide shows every step.